Return Policy

PLEASE READ ALL POLICIES THROUGHLY BEFORE MAKING A PURCHASE, So That You Can Make An Informed Purchase. Thank You For Your Interest in Shopping With Us! We Appreciate Your Support. 

RETURNS:

1. All Orders Placed Under Promotion Or With A Discount Code Are FINAL SALE. THERE ARE NO EXCEPTIONS. 
2. Accessories, White Articles Of Clothing, Bodysuits, Lashes, Jewelry, & Shoes ARE ALL FINAL SALE. THERE ARE NO EXCEPTIONS. 
3. We Do Not Honor Refunds. You May Exchange An Eligible Order For Store Credit. 
   
   

All Returns Are Processed For A Store Credit Of The Purchase Price Of The Item(s) Exclusive Of Original Shipping Charges. All Shipping Fees Are Excluded From Merchandise Credit If Customer Chooses To Return An Item. 

 

RETURN SHIPPING is YOUR RESPONSIBILITY As A Customer. 

 

RETURN INSTRUCTIONS:

1. First, You Must Email customerservice.bluebutterflythelabel@gmail.com For Return Approval. 
2. Please Include Your Order Number In The Initial Email. 
3. Merchandise Must Be Returned Within 10 Days Of Receipt. 
4. Merchandise Must Be Unworn & NWT On. 
5. Accessories, Bodysuits, Lashes, Jewelry, Intimates, Shoes & White Clothing Items CANNOT Be Returned. These Items Listed Are FINAL SALE. 
6. All Sales, Clearance & Promotional Items Are FINAL SALE.  

STORE CREDIT:

• Store Credit Can Only Be Used Online At Our Website. 
• Store Credit Is Non-Transferrable. 
• Store Credit Will Be Processed Within 24-48 Hours Of Receipt Of The Item. 
• Maintain Track Of Your Return Parcel. 
• Store Credit Is Issued After Your Returned Package Is Scanned "PICKED UP". 
• Maintaining Track Of The Package Status Is The Responsibility Of You As The Customer. 
• Store Credit Does Not Expire. 
• Store Credit Is Accessible Via Your Customer Account. If you Did Not Create A Customer Account You May Access Your Store Credit By Using The Same Email At Checkout As On Your Original Order. 

DAMAGES:

• In The Unfortunate Circumstance That You Receive A Damage Item(s). You Must Send An Inquiry Within 3 Days Of Receipt Of The Item So That We Can Resolve The Issue Immediately. 
• You Only Have 7 Days From The Initial Inquiry To Provide All Supporting Evidence For A Refund To Be Honored. 

 

We Do Not Answer Order Related Questions Through DM's Or Any Social Media. If You Need To Exchange Or Have Issues With Your Order Please Email Us At custmerservice.bluebutterflythelabel@gmail.com. 

We Do Not Tolerate Name Calling Or Cyber Bulling, We Will ALWAYS Treat & Resolve Issues With Respect & We Ask You To Do The Same As Our Customer.